Frequently Asked Questions
-
All Luna Loca soaps are made with natural, skin-loving ingredients including olive oil, coconut oil, shea butter, and botanical additions like aloe vera juice, tallow, or cocoa butter depending on the bar. Every ingredient is selected with care for your skin and your wellbeing.
-
Yes. Our soaps are formulated to be gentle and nourishing. Our Baby Lavender bar is specifically crafted for the most sensitive skin, including babies. If you have a specific allergy concern, please reach out before purchasing.
-
With proper care (kept dry between uses on a draining soap dish), a Luna Loca bar typically lasts 3–5 weeks with daily use.
-
Absolutely. Our bars are crafted to produce a rich, creamy lather that cleanses without stripping the skin.
SOAPS
-
Our candles are made in small batches with quality wax selected for a clean, even burn. Full ingredient details are listed on each product page.
-
Trim your wick to ¼ inch before each burn. Allow the wax to pool to the edges on the first burn to prevent tunneling. Never leave a burning candle unattended.
CANDLES
ORDERS & SHIPPING
-
Yes! Luna Loca Candles offers free shipping on all orders.
-
Delivery timelines vary by location. You'll receive a shipping confirmation with tracking once your order is on its way.
-
Yes! We sell both online and locally. Contact us for local pickup options.
-
Please visit our Shipping & Returns page for full details on our return and refund policy.